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Best Practices Aaron Mumby Best Practices Aaron Mumby

Everyone Must Be Accountable for Something

In many organizations, accountability is assumed rather than clearly defined. Roles exist, people are busy, and work moves forward, at least on the surface. But when results begin to slip or issues recur, the underlying problem is rarely a lack of effort. More often, it is ambiguity.

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Aaron Mumby Aaron Mumby

Building better, stronger, faster by putting customers first

Insurance can be a dog-eat-dog industry where competition is fierce and independence often gets squashed. That is, unless, two entrepreneurial, independent companies – one in P&C, the other group benefits – decide to join forces in partnership that puts client service front and centre.

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Best Practices Aaron Mumby Best Practices Aaron Mumby

The Power of the Scorecard

Most leaders want to make smart decisions—but without data, they rely on gut feeling. Many businesses track financials monthly or quarterly, but lack weekly, activity-based numbers that predict results. A well-built scorecard changes that.

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Best Practices Aaron Mumby Best Practices Aaron Mumby

Structure First, People Second: Why defining your structure is more important than hiring the perfect person

As your business grows, it’s natural to focus on finding great people. But even the best people will struggle if the role they’re stepping into isn’t clearly defined. That’s why it’s essential to clarify your business structure first—so you can confidently place the right people in the right roles.

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Best Practices Aaron Mumby Best Practices Aaron Mumby

Delegate and Elevate: Focus on What Only You Can Do

As your business grows, the demands on your time often outpace your capacity. You start doing more, taking on work that doesn’t truly need to be yours—until eventually, there’s too much to manage. When your role demands more than 100%—say 120%—something has to give. And if you try to carry that extra 20% yourself, your organization stalls.

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Brokerage Growth Aaron Mumby Brokerage Growth Aaron Mumby

Remove the Guesswork: How Data Drives Business Success

Doubt can be one of the biggest challenges for business owners. If you’re like most leaders, you’ve probably had moments where you wake up feeling uneasy about the direction of your business. You check in with a few employees, hoping to get a sense of how things are going, but what you get instead are subjective opinions—conflicting perspectives that leave you with more questions than answers.

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